Shipping policy
Curbside LTL freight delivery is included for eligible orders within the contiguous 48 United States. We do not ship these items to Alaska, Hawaii, Washington, DC, US territories or international destinations. Curbside means delivery of furniture to your home at the driveway, sidewalk, or nearest access point. Keep in mind that you might need another person to help move the furniture into your home. REPRESENTATIVES ARE NOT AUTHORIZED TO BRING THE MERCHANDISE INTO YOUR HOME OR TO ASSEMBLE THE ITEMS. The shipping company will contact you prior to delivery to schedule a drop off time Monday through Friday. The customer is responsible for being present for the delivery appointment during the time frame that is agreed upon between the customer and the shipping company.
The responsibility for damages that occur during the shipping process rests with the shipping carrier. If your package appears even slightly damaged, please write "Package Damaged" when signing for the delivery. IF THE PACKAGE APPEARS SIGNIFICANTLY DAMAGED, PLEASE REFUSE DELIVERY AND NOTIFY US AS SOON AS POSSIBLE.
PLEASE DO NOT DISPOSE OF THE BOX(ES) UNTIL YOU ARE 100% SURE YOU ARE SATISFIED AND THAT THERE IS NO DAMAGE AS THE ITEMS CANNOT BE RETURNED WITHOUT THE BOX.
The responsibility for damages that occur during the shipping process rests with the shipping carrier. If your package appears even slightly damaged, please write "Package Damaged" when signing for the delivery. IF THE PACKAGE APPEARS SIGNIFICANTLY DAMAGED, PLEASE REFUSE DELIVERY AND NOTIFY US AS SOON AS POSSIBLE.
PLEASE DO NOT DISPOSE OF THE BOX(ES) UNTIL YOU ARE 100% SURE YOU ARE SATISFIED AND THAT THERE IS NO DAMAGE AS THE ITEMS CANNOT BE RETURNED WITHOUT THE BOX.